Unit Standard Title:

Ensuring Customer Satisfaction And Competitive Practice

Unit Standard ID:

8037

NQF Level:

Level 03

Credits:

02

Duration:

 

Purpose

On Accreditation Of This Standard, The Learner Will Be Able To Contribute To The Cost Effectiveness Of The Business And Customer Satisfaction, By Demonstrating An Integrated Practical And Theoretical Understanding Of Competitive Practice And Customer Relations Based On Quality Service To The Customer And Sound Business Practices.